Frequently Asked Questions
How do I use your site?
Our products are listed in the top navigation browser. So if you want a t-shirt, you could either click on the top where it says "t-shirts" and follow the link to "t-shirts" and choose the t-shirt you want or you can choose the picture of the t-shirt. Once you have decided on a item, you would then click on that design. You can choose the product options available such as size or color of the item you want and then click buy. This will place the item in your cart which will now show the item or items and the base amount that is currently being held in your cart. The number of items and the amount is easily seen in on the right navigation bar or under our "View Cart" link at the top of every page.
How do I place an order?
Once you have your desired items in the shopping cart and you are done browsing, just click on the "View Cart" tab at the top our site or click in the right navigation bar to begin the checkout process. From there, just follow the instructions on screen and your order will be completed shortly.
Do you print the clothing yourself?
On many of our products, we do print them ourselves. We use a stock image shown on our site and it may vary slightly in color from printing to printing. This is due to the fact that manufacturers may change their products slightly (i.e. color, tint, etc).
What Credit Cards do you accept?
We accept Visa, Master Card, AMEX, and Discover through Google Checkout and Paypal.
Do you accept checks or money orders?
Sorry, we do not accept checks or money orders. Please checkout using Google Checkout or Paypal.
Where do the designs go?
Designs are printed in the center of all garments on the front. Other places for the design print location can be asked for and usually done, but this may require an additional charge. We do not under any circumstance accept refunds for alterations made for the customer at their request so please be sure to order and give us the exact alterations that you want.
What if I misorder and chose a color size that is unavailable?
In this case, we will choose the closest color that you have ordered for the size. For example, if an ash in a size 4x is chosen in our tees, we will ship a white or if a navy is chosen in a 3x, we will ship a black and so forth. Lights will be substituted for white and darks will be substituted for black. Please be sure to choose carefully when choosing a size and color as all products will state what sizes and colors we offer for that particular item.
If I send your company an email, How long will it take for me to receive a response?
Generally, it will take less than 72 hours to receive and process an email request, but may take longer during extremely busy times of the year. From time to time, a customer will be leave an incorrect email at the time of checkout and we will be unable to contact the customer. Please call double check your email address when checking out. All of our customer service is handled through our email system, so please make sure that your Internet Service Provider (ISP) or email program is not blocking our company and not recognizing us as a request from you. If they block us from responding, they may believe that we are spam. If you think this may be a problem, please check with your ISP and/or your email settings.